LQPB2201 - CMLE - QUALITY PERFORMANCE INDICATORS FOR PHLEBOTOMY-QUALITY PERFORMANCE INDICATORS FOR PHLEBOTOMY

QUALITY PERFORMANCE INDICATORS FOR PHLEBOTOMY

Pdf Summary

The document discusses the importance of quality indicators in phlebotomy, focusing on defining indicators, key stakeholders, measurement methods, and collection personnel involvement. It highlights the significance of specimen quality, with errors during collection leading to delayed care, decreased satisfaction, and increased costs. Quality indicators include positive patient identification, proper venipuncture technique, specimen labeling, and preparation, storage, and shipping. Ways to improve specimen integrity include training, collaboration among staff, and adherence to SOPs. Automation and product management also play crucial roles in ensuring accurate specimen reporting. The emphasis is on preventing errors to reduce costs and improve patient care outcomes. The document underscores the significance of clear SOPs, staff training, automation, monitoring of quality indicators, and effective communication between laboratory teams, collection teams, and vendors.

Keywords

quality indicators

phlebotomy

specimen quality

errors in collection

patient identification

venipuncture technique

specimen labeling

staff training

SOPs

automation