Training Session 3-Contextual Answers

Contextual Answers

Pdf Summary

Generative AI has been key in transforming how companies answer employee and customer queries with the introduction of Contextual Answers. This innovative solution ensures responses are based entirely on organizational data, enhancing operational efficiency and customer experience. Unlike other AI solutions prone to misinformation, Contextual Answers simplifies the process, allowing users to ask questions naturally and receive reliable answers grounded in their document library. Companies like Clarivate have already reaped the benefits by partnering with AI21 Studio to implement this technology in their services, such as providing curated answers to students and researchers. The impact of Contextual Answers on business productivity is significant, with a 14% improvement noted by companies using Generative AI. This solution not only aids in customer support but also assists in various sectors like financial services, education, legal, sales, and field operations. Its implementation involves uploading files, integrating the engine into platforms, and scaling organizational knowledge securely. In a business landscape where AI adoption can be daunting, Contextual Answers stand out as a user-friendly and reliable tool to drive success and productivity through harnessing the power of Generative AI.

Keywords

Generative AI

Contextual Answers

Organizational data

Operational efficiency

Customer experience

Misinformation

Clarivate

AI21 Studio

Business productivity

AI adoption