WMLM1307 - CME/CMLE - LMU 08 (Fundamentals) Personnel - Setting Performance Expectations-WMLM1307

WMLM1307 - Pre-Reading Assignment

Pdf Summary

The article emphasizes the pivotal role of a well-prepared laboratory manager as an agent of change in moving a medical laboratory from mediocrity to excellence. Laboratory managers are specialized employees who provide technical expertise, make business decisions, and serve as extenders of physician directors. The article highlights the importance of planning, organizing, directing, and controlling as key management functions for laboratory managers.<br /><br />In the planning phase, strategies like improving cost control and increasing revenue are discussed, along with the involvement of staff in strategic planning to ensure successful implementation. Organizing involves structuring activities and personnel to achieve objectives, including time management and creating organizational charts. Directing entails influencing people to meet objectives through communication, delegation, motivation, and coaching. In controlling, evaluating employee performance, setting standards, problem-solving, and decision-making are critical aspects.<br /><br />Neglecting basic management functions like strategic planning, selecting a planning group, not having a time management system, lack of policies and procedures, inadequate staffing and scheduling, poor communication, motivation, coaching, and evaluation can have detrimental consequences on the laboratory's efficiency, staff morale, and overall success.<br /><br />The article emphasizes the importance of proactive management practices to ensure effective operations, staff engagement, and successful outcomes in a laboratory setting. By leveraging strategic planning, organization, direction, and control, laboratory managers can drive excellence and facilitate positive change within their teams and facilities.

Keywords

laboratory manager

agent of change

management functions

strategic planning

organizational structure

staff engagement

time management

communication

performance evaluation

proactive management practices