The Culture of Quality (COQ) course is intended to provide laboratory teams with resources and tools to elevate continuous quality improvement and patient safety by effectively developing a culture of quality.    

Faculty/Authors

Amy Spiczka, MS, HTL(ASCP)^CMSCT,MB^CM, CPHQ
Senior Director, Center for Quality & Patient Safety 

Ali Brown, M.D., FASCP
Chief Officer, Medical Quality
American Society for Clinical Pathology 

CME/CMLE Credit: 1.0
Estimated Completion Time: 1 hour
Format: Online Educational Activity and Post Exam

Eligibility for CME/CMLE Credit: Max three attempts. You will have a maximum of three attempts to meet the following criteria:

• Module ≥80% = CME/CMLE credit
• Module <80% = No CME/CMLE credit, after a maximum of three attempts

Accreditation Statement: The American Society for Clinical Pathology (ASCP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education (CME) for physicians. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME).

Credit Designation Statement: The American Society for Clinical Pathology (ASCP) designates this journal-based CME activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Instructions

To claim CME/CMLE credit for the exercise, do the following:

1. Review the Technical Considerations.
2. Click Go to Course to view an overview of the modules in this course.
3. Click Access to begin the course.
4. Review the Educational Activity and Additional Resources.
5. Complete and submit the Post Exam. You will have a maximum of three attempts to obtain the required score. You will be notified if you have met the credit requirements after each attempt.
6. Submit the course Evaluation.
7. Enter the maximum number of credits offered and click Claim CME to register credit.

The faculty have no relevant financial relationships with commercial interests to disclose

Technical Considerations

Release Date: 3/1/2021  
Review Date: 3/1/2023 
Expiration Date: 3/1/2024   

• Appreciate patient expectations for a vibrant laboratory-based culture of quality 

• Comprehend historical and current attributes supporting an effective culture of quality 

• Characterize a culture of quality as a foundation for high-reliability laboratories 

• Envision attributes of a culture of quality which contribute to improving patient safety  

• Prioritize optimal patient outcomes through assuring a culture of quality