This session will concentrate on strategies for hospital laboratories to effectively enter the outreach market or grow their existing program, providing increased value back to the hospital and/or health system.
Successfully launching and operating an outreach program requires capabilities that may be new to a traditional hospital-based laboratory. Couriers, connectivity, revenue cycle management, pricing, and client service are some of the functions that a successful outreach laboratory will need to address with internal and external customers. While that list can be daunting, there are feasible solutions to all of those challenges.
Addressing these challenges is possible, as demonstrated by a case study of a successful hospital outreach program which concludes our session.
Instructions
To claim credit for the exercise, do the following:
Technical Considerations
Release Date: 03/01/2026Review Date: Expiration Date: 06/03/2026