Each generation has unique qualities that can be leveraged both collectively and independently to achieve productive and innovative collaborations. This course focuses on increasing awareness of the values, attitudes, behaviors, and characteristics of the current generations. People within these generations are actively contributing to today’s workforce and it is important to understand and appreciate generational strengths and differences. Participants learn about the importance of generational diversity and inclusion within the workplace and learn about best practices on how to reap the full benefits that are created through intergenerational collaborations. 

This course discusses historical events that have shaped people and have contributed to their held values, behaviors, and characteristics that we often encounter in our interactions with them. Participants learn how to better manage conflict and working relationships across generations. Through understanding generation-specific challenges in the workforce, this course provides methods to mitigate these challenges to empower participants in creating intergenerational synergy within their teams, departments, and organizations.  

Faculty/Authors

Lotte Mulder, PhD
Director, Organizational Leadership, ASCP, Chicago, IL 

Erika Tuttle, MS, SHRM-CP
HR/OD Coordinator, ASCP, Chicago, IL 

CME/CMLE Credit: 1.5 
Estimated Completion Time: 1.5 hour
Format: Online Educational Activity and Post Exam

Physician Competencies: Professionalism  

Eligibility for CME/CMLE Credit: Max three attempts. You will have a maximum of three attempts to meet the following criteria:

• Module ≥80% = CME/CMLE credit
• Module <80% = No CME/CMLE credit, after a maximum of three attempts

Accreditation Statement: The American Society for Clinical Pathology (ASCP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education (CME) for physicians. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME).

Credit Designation Statement: The American Society for Clinical Pathology (ASCP) designates this journal-based CME activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Instructions

To claim CME/CMLE credit for the exercise, do the following:

1. Review the Technical Considerations.
2. Click Go to Course to view an overview of the modules in this course.
3. Click Access to begin the course.
4. Review the Educational Activity.
5. Complete and submit the Post Exam. You will have a maximum of three attempts to obtain the required score. You will be notified if you have met the credit requirements after each attempt.
6. Submit the course Evaluation.
7. Enter the maximum number of credits offered and click Claim CME to register credit.

Disclosure Statement 1
Disclosure Statement 2

Technical Considerations

Release Date: 07/30/2021  
Review Date:
Expiration Date: 07/30/2024