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LAM1608 - CME/CMLE - Driving Organizational Change
Course Description

Change is an inevitable process that organizations go through to stay competitive in their industries, foster innovation, and improve their processes in order to deliver quality work and services. There are many positive outcomes as a result of implementing change, however it can be difficult to lead. This course helps participants understand the many forms of change that are implemented in organizations and the key characteristics associated with change. Participants will learn about how others react to change and be able to better understand their own reactions when faced with change. This course discusses the process creating change in an organization, including various data collection methods, best practices of planning for change, managing resistance, writing a change plan, and change evaluation methods. 

This course will also discuss several change models that will help guide participants in different approaches to apply when planning a change implementation. This course provides real-life application examples throughout the different phases of change that will help participants visualize when different methods are appropriate and effective to use. Participants will also be challenged to self-reflect on how they currently view, manage, and feel about change to increase their self-awareness about how they perceive change and to help others who are experiencing organizational transitions. Having the ability to lead and communicate about change effectively is a critical leadership skill that participants will take away from this course. 

Faculty/Authors

Lotte Mulder, PhD
Director, Organizational Leadership, ASCP, Chicago, IL 

Erika Tuttle, MS, SHRM-CP
HR/OD Coordinator, ASCP, Chicago, IL 

CME/CMLE Credit: 2.0 
Estimated Completion Time: 2 hour
Format: Online Educational Activity and Post Exam

Physician Competencies: Professionalism  

Eligibility for CME/CMLE Credit: Max three attempts. You will have a maximum of three attempts to meet the following criteria:

  • Module ≥80% = CME/CMLE credit
  • Module <80% = No CME/CMLE credit, after a maximum of three attempts

Accreditation Statement: The American Society for Clinical Pathology (ASCP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education (CME) for physicians. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME).

Credit Designation Statement: The American Society for Clinical Pathology (ASCP) designates this journal-based CME activity for a maximum of 2 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Instructions

To claim CME/CMLE credit for the exercise, do the following:

  1. Review the Technical Considerations.
  2. Click Go to Course to view an overview of the modules in this course.
  3. Click Access to begin the course.
  4. Review the Educational Activity.
  5. Complete and submit the Post Exam. You will have a maximum of three attempts to obtain the required score. You will be notified if you have met the credit requirements after each attempt.
  6. Submit the course Evaluation.
  7. Enter the maximum number of credits offered and click Claim CME to register credit.

Faculty Disclosures​

Technical Considerations

Release Date: 01/15/2021  
Review Date:
Expiration Date: 01/15/2024  

Course Objectives
Following completion of this activity, you will be able to:
  • Utilize different change theories and models when implementing change 

  • Lead change proactively by utilizing different methods to plan, manage, measure, and evaluate change 

  • Communicate effectively about change to stakeholders, employees, and constituents  

  • Increase understanding and mitigation of emotional reactions to change 

Summary
Availability: On-Demand
Credit Offered:
2 CME/CMLE Credits
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