LabQ 2023 Phlebotomy Faculty/Authors DIANA GARZA, EDD, MLS(ASCP)MEDICAL LABORATORY WRITER/EDITORHEALTH CARE CONSULTANTHouston, Texas CMLE Credit: 2.0 Estimated Completion Time: 2 hour Format: Online Educational Activity and Post Exam
Instructions
To claim CMLE credit for the exercise, do the following:
Faculty DisclosuresThe faculty have no relevant financial relationships with commercial interests to disclose.
Technical Considerations
Release Date: 05/27/2023Review Date:Expiration Date: 12/31/2025
define the term health literacy and describe why it is important in patient care communication;
describe 3 components of effective communication;
provide examples of developmental issues that affect communication with patients of different age groups in the pediatric patient population;
define culture and explain how it can affect communication with pediatric patients and their parents or guardians; and
describe the differences in communication characteristics of pediatric patients and adult patients.