This course focuses on developing skills and methods of helping lab personnel to overcome performance gaps through motivation and coaching. You will examine factors effecting performance in their environment. They will learn how to provide objective behavioral feedback and manage coaching conversations so that team members are able to achieve organizational and departmental goals. Faculty/Authors LMU CommitteeCME/CMLE Credit: 1.0 Estimated Completion Time: 1 hour Format: Online Educational Activity and Post ExamPhysician Competencies: pre-reading assignment, online educational activity and online post-test
Eligibility for CME/CMLE Credit: Max three attempts. You will have a maximum of three attempts to meet the following criteria:
Accreditation Statement: The American Society for Clinical Pathology (ASCP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education (CME) for physicians. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME). Credit Designation Statement: The American Society for Clinical Pathology (ASCP) designates this journal-based CME activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Instructions
To claim CME/CMLE credit for the exercise, do the following:
The faculty have no relevant financial relationships with commercial interests to disclose
Technical Considerations
Release Date: 1/1/2013 Review Date:Expiration Date: 9/19/2026
Diagnose performance problems.
Practice giving feedback to improve performance.
Practice strategies for managing challenging responses.
Discuss informal and formal corrective actions in situations of continuing poor performance.
Implement coaching best practices.